Megan-Jordan Jones1 min read
Ownership without bureaucracy
Clear accountability does not require a thicker process manual. It usually requires fewer, better-placed owners.
Insights
Practical perspectives on operating models and the technology that runs them.
Sylvester Kuisis1 min read
Why operating model and technology should be designed together
Designing the way you work and the systems that support it as one piece of work avoids the most expensive gap in most programmes.
Sylvester Kuisis1 min read
Build, buy, or wait
The third option is the one most roadmaps forget. Not every capability needs a system this year.
Sylvester Kuisis1 min read
Choosing technology that fits how you actually work
The best system is rarely the most capable one. It is the one your organisation can adopt without bending itself out of shape.
Megan-Jordan Jones1 min read
Start with the decision, not the dashboard
Reporting that does not change a decision is just expensive decoration. Build backwards from the choices people actually make.
Megan-Jordan Jones1 min read
The quiet cost of operating-model debt
Most organisations pay a tax on how they work, not just on what they build. Here is how to see it and start paying it down.